Ordering from Merchbar? Tread Lightly

Merchbar is an online shop that sells music and merchandise. Merchbar is also an online shop that is in the practice of selling vinyl that they claim is in stock but isn’t. Without any warning, you will wait months to receive your order, if you receive it at all. Check this Reddit post. Their customer … Continue reading “Ordering from Merchbar? Tread Lightly”

Hear an AI Chatbot, Masquerading as a Clueless Grandmother, Waste the Time of an Internet Scam Artist

And now for a good use of AI, which is something I never thought I’d say. The UK-based telecom company O2 has developed a chatbot (“named Daisy”) that performs a noble task. Impersonating an elderly grandmother, the chatbot engages with internet fraudsters and then systematically frustrates them and wastes their time. As part of a … Continue reading “Hear an AI Chatbot, Masquerading as a Clueless Grandmother, Waste the Time of an Internet Scam Artist”